AT&T fiber has rapid internet connection through its fiber network, delivering internet speeds at their best. On subscribing to the AT&T fiber internet service, the company offers and sets all requisite equipment needed to communicate your home.
What Internet Devices are offered with AT&T Fiber?
When you order AT&T fiber internet, they will include and install the following equipment:
Fiber Optic Terminal (FOT) – This is the outdoor optical cable, which is divided into a number of fibers enclosed in a small box where the fiber line from outside your house connects into. It converts the light signals into electrical signals. This box is common and is often attached to the wall at a point close where the fiber line comes into your house.
WiFi Gateway Router- This is the router that will enable you to have WiFi in your home to ensure all the wireless devices get connected to the fiber AT&T internet connection. This one has an integrated modem/router combo, and it is from AT&T Customer Service. The wired devices such as computers are plugged into this router using a socket cable known as Ethernet.
Power Adapters- AT&T will ensure that any power adapters required to power the modem/router and the fibre optic terminal box and cable are provided by ATT. This does away with the inconvenience that always comes with having to provide special cords or adaptors.
WiFi Extender – If a home requires a stronger or additional WiFi signal, a WiFi range extender may be supplied for an additional price by AT&T. This is useful for increasing strength of the WiFi signal to the most remote areas in the bigger homes.
That encompasses the set of devices and accessories which are conventional for AT&T and which it delivers and sets up for the primary AT&T Fiber 100, Fiber 300, or Fiber 1000 services. However, ATT does offer more sophisticated service tiers such as AT&T Fiber 300 with AT&T Internet Backup & ATT Smart Home Manager, in which clients may require extra equipment depending on the chosen package and services.
AT&T Fiber Equipment is installed by the AT&T technicians, and these technicians are mostly employees of AT&T Communications.
First of all, AT&T will arrange an appointment of a professional technician who will do the full installation of AT&T fiber services at your home. This ranges from running and terminating the fiber line into the house, installing and terminating all the telecoms equipment, lighting up the internet service and conducting signal tests.
The technician in the AT&T company will help you to place the WiFi modem/router at the right place so that the coverage is good. They will also establish and enable the WiFi network of your choice using the name and passwords of your preference. Finally, they will check if all the cable connections are properly set up and make sure you receive the promised speeds, both on Wi-Fi and Ethernet. This complete professional install process usually takes 1-3 hours depending on the amount of space between the two.
*Some users have reported that it takes them even 4-5 hours to complete the professional install process.*
I already have the equipment: What now?
One thing that viewers should know is that when one signs up for fiber service with AT&T, the firm delivers and sets up all the end-user equipment they require for the fiber service, so the viewers do not need to buy any router, modem or any other telecom equipment on their own. The AT&T fimrware and settings are unique to the AT&T network such that the network cannot be substituted by another network.
On some occasions, if the buyer already possesses a networking device such as a router, a wireless access point, or a mesh system, the installer from AT&T may be able to physically interface that home equipment to the AT&T fiber gateway using an Ethernet cable. This enables you to introduce your own WiFi solution and at the same time, get ATT fiber internet speeds right at the main home router or access point. But they will still bring in all of your AT&T fiber wiring, fiber terminal, and AT&T fiber gateway in addition to the equipment you provide to them.
Ownership and Maintenace
Some of the items that AT&T Fiber installs and offers are the fiber optic terminal; the WiFi gateway router; power cords and adapters all belongs to AT&T. They entail substantive coverage of maintenance, repairs and replacement of all equipments which are supplied to the customers by AT&T on condition that the customer retains an active subscription of AT&T Fiber service at the said location at all times.
In case the modem/router or any other fiber equipment from AT&T gets damaged or has an issue that requires service, they will take the repair or replacement at their expense. All you do is call the AT&T support center, and ask for a technician to come to your location. They could provide an option of installing the replacement gateway router on your own if that is the sort of switch that will help to get back the connection. However, any problem affecting the fiber optic wiring or terminals in the network calls for the services of an AT&T technician.
This eliminates the concern of accessing the most complicated fiber equipment to get repaired or replaced once some problems arise. The fiber optic terminal has optic mechanisms and terminals that require delicate handling, connections that are best handled by specialists from AT&T rather than attempting repairs on your own.
I Want to Know Whether It Is Possible to Return the Equipment I Received from AT&T
Thus, because AT&T offers and implements technically sophisticated telecommunications equipment including fiber optic terminals with some delicate parts, this equipment belongs to AT&T. Customers do not have an option to return the modems or routers provided to them by AT&T Fiber service since these are essential to utilize the high-speed fiber internet access.
As soon as you decide to cancel the AT&T Fiber service at that address, all equipment provided by AT&T will be retrieved by the installer. This retains the intricate fiber equipment managed by AT&T rather than leaving fiber terminals in the former customer’s homes with their unkempt maintenance. The returns of the equipment move back to the AT&T inventory supply.
In Conclusion
Yes for modem/routers, for fiber optic terminals and power supplies along with cords and cabling you do get all when you subscribe to AT&T Fiber high speed internet service. They cater for the entire professional installation which means you do not have to shop for any components by your own in a usual fiber connection. Regarding the equipment, free maintenance, repair, and replacement of AT&T’s equipment are allowed so long as the consumer remains an AT&T Fiber customer. The AT&T equipment, including the modem and router, cannot be returned since it is needed to maintain connectivity to the home fiber internet.
Call (844) 905-5001 to get a new AT&T connection now!
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