Cox Communications is one of the biggest telecommunication companies in America providing cable television and internet services to over six million customers in eighteen states. Since Cox offers social products such as TV, phone, and internet, its strategic goal is to ensure that it provides the services to all its consumers including the elderly. However, we are yet to find out whether Cox does provide any kind of special promotions or offers for seniors. Okay, let me zoom in.

The following are the types of discounts that Cox provides:

Cox provides customers with various promos and coupons to avail of the services at a lower price in some cases. Some of the common discounts Cox provides include:

- New customer promotions: Cox often has promotional offers that customers get to enjoy when they are subscribing to their services, for instance, reduced prices for the first year.

- Bundled service discounts: Customers who subscribe to more than one Cox service (for instance, television, internet, and home phone) stand to do so at a cheaper price than if they subscribed to each of these services as a single subscription.

- Military and veteran discounts: Current military personnel and veterans can request Cox services at a reduced rate.

- Low-income assistance: For instance, Cox offers the Connect2Compete program that offers internet services to low-income customers for free or at a subsidized rate.

- However, there is no list of any published senior citizen discounts available on the site.

Senior and Military Discounts Compared

In this respect, Cox may not offer exclusive senior citizen discounts or promotions, although it does have promotions for military personnel. These military discounts are valid for active duty military personnel, veterans, and their household members and grant a 20% discount for Cox services.

Then why does Cox provide military discounts but no senior discounts? The main reason might be attributed to the differences in federal and state laws affecting the implementation of the law. This piece of legislation known as the Servicemembers Civil Relief Act is federal and seeks to offer protection to persons who are actively in the military services. This is composed of sections that empower the service members to cancel cable and internet subscriptions when they are to deploy and prohibit bills for beginning or halting services. This federal law is supported by the military discount as an extension.

On the same note, at the federal level, there are no laws that demand businesses offer discounts to seniors in the same way they do it for military personnel. Furthermore, some states are relevant to ‘senior citizen discounts,’ which are primarily concerned with taxes and necessities such as food and transportation more than cable television and the internet. Therefore, a legal perspective can explain why there is little reason for Cox to provide numerous senior discounts.

What Is Available for Elderly People in Terms of Discounts?

Cox does not have a specific senior discount policy in place however this may not fully eliminate any potential for seniors to cut their Cox bill. Here are a few options:

1. Ask about new customer promotions: New customers of Cox may include seniors who are subscribing to the company’s services for the first time, and they can take advantage of the deals and packages that are provided for them. This can lead to an offer of low rates for the first few months or years of the service.

2. Inquire about lower-tiered packages: As for television service and internet access, the elderly are unlikely to require broadband packages with hundreds of channels and the highest available connection speeds. Choosing to have a package with fewer options can mean the difference between paying more for something you do not need with quality connectivity and entertainment.

3. Check eligibility for low-income programs: Some seniors with low income can access services at cheaper prices from subsidy programs such as Cox’s Connect2Compete. This can significantly lower internet bills for the low-income senior citizens who make up the target population.

4. Leverage existing account loyalty offers: Cox subscribers can periodically check the account or contact the company to learn about any account loyalty offers that would lower the monthly bill and cost of services.

In Summary

Alas, Cox Communications does not provide any specific senior citizen discounts at the national level, but there are still a few ways in which seniors may be able to reduce their bills. Searching for new customer offers, switching to a cheaper tariff, knowing if one is eligible for low-income support, and using account length discounts might reduce seniors’ monthly spending on these essential TV, phone, and internet services. Speaking to a Cox customer service representative is a useful step for seniors to decide on the most suitable plan and costs for their connectivity needs.

Call (844) 340-5111 to get a new Cox connection now!

Read More:

Does ATT fiber provide a router?

What is the limit on AT&T fiber internet?

Does AT&T fiber include HBO Max?

How long does an AT&T fiber install take?

Is AT&T fiber really unlimited?