As people spend more time at home, getting internet services that are fast and dependable is a must for working, streaming, playing games and other activities. For individuals who are subscribed to Internet service Provider, they may be interested to know the ways through which they can get to test their internet speeds whether for confirmation of the speeds you are being offered or when experiencing slow connections. It is simple to check your speeds on Xfinity this post will also outline various ways that you can use.
I will like to express my dissatisfaction with the Xfinity My Account App
The simplest way to test an Xfinity internet connection is to use the Xfinity My Account app on the smartphone or tablet. If you haven’t got the app, you can download it for free and just follow a few steps which are as follows; First, sign in using the Xfinity ID and password and then click on the “Services” tab.
Scrolling down this page, there will be a box titled “Internet” wherein your plan information will be displayed. Below it will present your actual download and upload speed results in real-time. The speeds are updated frequently, so you can view the information at any time to see which speeds you are provided over the home’s WiFi.
This method ensures that it is easy and convenient to assess speeds and performance as required. If you find that your speeds are way below your subscription package, then you could have connectivity issues.
Computer Checks: How to Check Your Speed
You can also quickly test Xfinity internet speed directly from any PC connected to the local network. Follow these steps:
1. If you are on a Windows computer, launch any web browser and in the address bar, type in speedtest.xfinity.com. This specialized site tells the real speeds to your area.
2. There are times where the user will be required to input their Xfinity login details to begin the test. Click "Begin Test."
3. It starts by downloading a file that the tool uses to determine your download speed. It times how long it will take to calculate the speed.
4. After that, it determines your upload speed by asking you to upload a test file to the server yourself. As before, it synchronises this transfer.
5. Last but not the least, it shows the Ping which indicates response times to your closest Xfinity servers. Ping is the time it takes for your computer to receive an answer from the server to your query, therefore, the lower the ping the faster the responses.
After that, you have neatly categorized outcomes that you can download, including the rate of download, the rate of upload, and the ping. If you are not getting the advertised speeds, compare the numbers to your plan, and if it is off, then something is wrong. Use it anytime you feel that there might be some inconsistency in the speed and you need the raw facts on it.
Using Xfinity xFi App
Currently, Xfinity’s xFi app lets customers manage their home WiFi and connected devices. This app also has an in-built option to test the internet speed that can be used to find out the internet speed. All you need to do is download xFi on any of your mobile devices or tablets, click the option of speed test and then the application will test your current upload and download speed.
This measures speed from WiFi devices, so the number will be different from that of a wired computer test. It still affords you a clear means with which you are able to perform a spot check on the connectivity performance.
Calling Xfinity Support
If you have conducted speed tests multiple times and are convinced that you are receiving less than what the plan offers, then you should reach out to the customer support of Xfinity Channel Lineup at this point. Go for the phone option and try to explain the situation to the operator. They are able to fix or check your speeds and account from their side if you wish to let them do so.
Some of the documents you will need include your account details and your speed test results. Ensure there is no issue with all the equipment used and connections to minimize the possibility of the call dropping. First, try restarting your cable modem and your router if these two devices have not been rebooted. The agent can identify whether you have any particular condition that may reduce your connectivity. This might entail having a technician visit in order to survey lines and / or hardware.
When thinking about making a change to an internet service, one thought that easily comes to mind is that of considering a faster internet plan.
If you are trying to troubleshoot speeds, consider if your plan with the internet service provider meets your household’s needs. This may be applicable if you video conference with a number of different people simultaneously. Is there heavy gaming in the house? Lots of 4K streaming? Depending on the type of content you will be streaming, you may need faster download and upload speeds that are not provided by the package you are subscribed to.
Recommend using Xfinity customer support when addressing the topic of upgrading your Xfinity plan when it comes to speed. Gigabit internet is the fastest form of internet service provided using DOCSIS 3.1 cable but is also slightly more expensive. The following are also available as mid-tier between basic and gigabit plans to meet different budgetary and usage capacities. Let’s just do the math and look for this median or average (whatever the term is).
On Xfinity, internet speeds are easily tested within minutes; this can be done via apps, websites, or contacting support. Control performance frequently and fix any loss of connection quickly to achieve the finest connectivity. Think about faster plans if your household is pressed against the edge of the maximum number of hours. Xfinity internet ought to power all your devices and activities, and its good speeds contribute significantly to the same.
Call (844) 339-9555 to get a new Xfinity connection now!
Read More:
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Can I Upgrade My Xfinity Internet Speed?
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