It is recommended to test your Internet speed to see whether you are actually getting the speed that your ISP is offering to provide. The following are a few simple methods for Xfinity customers to conduct speed tests at home:
In this article we discuss how to check Internet service Provider speed and we discovered that the best way to do it is through the Xfinity app. Just access the Xfinity site, or use the Xfinity app and, enter your details to sign in. Under the tab titled “My Services,” you will find your internet speed under “My Services,” as well as options to access more details or take the speed test. This test runs independently and directly on Xfinity servers to determine your download and upload speeds and the amount of latency. It gives you the best probability to find the internet speeds that are being supplied to your home network.
If you are unable to login into your Xfinity account or prefer other ways to check your speed then you can use other speed test websites. Arguably, the most commonly used are Speedtest.net by Ookla and Fast.com by Netflix. These sites emulate your internet performance by connecting you to their own servers in the Internet.
To use Speedtest.net to check your Xfinity speed
1. Plug any device into the home network and open the browser the www.speedtest.net page.
2. After entering the required information, click “Go” to begin the speed test. The website will start by examining the ping and jitter as a way of determining the extent of latency before proceeding to determine your download speed and then the upload speed.
3. Some speeds will be shown in real-time using a moving gear indicator. Finally, the outcome of the test including the speed rating will be displayed for your reference. You can also refer to historical tests to perform comparison as well if the need arises.
Similarly, Fast.com provides a simple, one-click speed test
1. Go to the homepage of Fast.com and do not touch anything, just wait for a few seconds and the test starts automatically.
2. Like the Speedtest, you will witness the actual time results in regards to the download speed and these values will change throughout the testing period.
3. After the procedure is finished, a final speed in Mbps and a rating are displayed. There is no need to register or log in to access the information provided on the given website.
A drawback specifically related to third-party tests is that they tell us nothing about internet speeds when it comes to connecting to the servers of that particular website. That means your actual speeds when connecting to other sites that follow different routes in the internet may not really be as fast as indicated. Nevertheless, they offer a broad indication of performance, so they are worth using.
Xfinity Internet: Issues Affecting Its Connection Speed
There are many things that can go wrong at the technical level that may affect internet speeds on your home network. Problems found inside your local WiFi network or with your Xfinity Internet connection can reduce speed.
Privacy Issues Within Your Home Network Setting
- WiFi Interference: Electrical devices, appliances, walls/floors, and frequency congestion of nearby wireless devices can hinder WiFi signals. Place Xfinity xFi Pods if available or relocate routers for improved connection.
- Connected Device Capabilities: For example, earlier models of laptops, mobile phones, streaming devices and others may not support the newer WiFi standards such as the 802.11ac. Incorporate the ability to upgrade the devices over time in order to make use of the speed.
- Number of Connected Devices: Additional phones, TVs, tablets, and other gadgets linked to a home network distribute available bandwidth among them, which may be slow for each device.
- Activity by Users/Devices: It is possible that speeds will be slower if devices in the house are streaming, Gaming, video chatting all at once which needs heavy bandwidth. This could be controlled by changing how often one uses the internet or by changing his or her internet plan.
Concerns with Xfinity Internet
- Service Tier Speed Capability: Xfinity provides varied tiers of speed. If you get 200 Mbps for a plan you paid for but you get 400 Mbps when you test the connection then you are receiving more than what you are subscribed to.
- Network Traffic: There may be sometimes that congestion in the local nodes slows down the connection, especially during peak usage time of the neighborhood. Usually deals effectively when traffic flow changes.
- Outages: In suspected internet outage, use Xfinity Channel Lineup status page to confirm and which can completely affect internet connection and speed. Report any extended issues.
- Equipment Issues: The communication cables, obsolete routers, or incompatible devices in a home can also affect the quality of Xfinity signals and resulting internet velocities. May need to be fixed or may need equipment changed all together.
- Location Within House: Some rooms in the house will receive weaker signals than others if they are located further away from the cable point of entry or Wireless Router. For example, devices such as Xfinity xFi Pods are helpful because they extend the existing WiFi signals to rooms that are farther.
If you are experiencing repeated slow Xfinity internet speeds in your speed test, first you should check if the issue is coming from the WiFi by testing directly connected to the modem with an ethernet cable. If it is still slow, you should call Xfinity and have them help you reset your account and devices.
I believe that in reading this overview, you have a clear picture of the testing options for Xfinity Internet speed and some of the factors that may affect it. If you require any other details, please, let me know!
Call (844) 339-9555 to get a new Xfinity connection now!
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