Lumos Fiber is a fiber optic internet service provider company that provides broadband connections to households and companies in Virginia, West Virginia, Ohio, Kentucky, Pennsylvania, Maryland, and North Carolina. Lumos Fiber offers internet connections that range up to 1Gbps, which makes it among the fastest offers in the market. But what is the real price of Lumos Fiber? In this Lumos internet pricing guide, we’ll list down the various internet packages that it provides along with equipment, installation charges, taxes, and more.
Lumos Fiber Plans and Pricing In this part, you will get to know about the various plans that Lumos Fiber offers and how much these plans cost.
Lumos Fiber offers four main internet plans for residential customers:
- Essential Fiber - Starting at $49.99/month for speeds up to 50 Mbps
- Everyday Fiber: $59.99/month for download speeds up to 100 Mbps.
- Ultra-Fiber – Starting at $69.99/month with speeds up to 300 Mbps
- Gig Fiber: Starting at $79.99/month for speeds up to 1Gbps
These base prices do not include the equipment costs, taxes, or any other additional charges which can be about $15-$20 extra per month. Actual internet speeds may also differ.
Lumos also has Fiber Internet bundle packages with Lumos Digital Voice phone service. The bundles offer monthly discounts of up to $20 based on the regular prices for the individual services when customers subscribe for multiple services.
For businesses, Lumos offers similar Fiber Internet plans but with higher maximum speeds:
- Business Essential: up to 100 Mbps for the price of $69.99 per month
- Business Advanced – Up to 500 Mbps for $99.99 per month
- Business Pro – Up to 1 Gbps for $199.99 per month
Equipment Fees
To access Lumos Fiber Internet, you’ll need some additional networking equipment:
- Fiber Gateway (Modem) – monthly rental fee of $10
- Mesh WiFi System (Optional) – Rental fee of $5-$15/month depending on the model
A gateway modem offers a fiber internet connection and Ethernet ports while a mesh wifi system transmits a wireless signal in your home or office.
You can also use your compatible networking equipment to do away with monthly rentals. Nevertheless, if the equipment is self-installed, it does not qualify for technical support from Lumos.
Installation & Activation Fees
Since Lumos is a fiber optics company, one has to have a direct fiber connection to his or her home or business establishment to access service. This often involves some installation work.
For residential installation, Lumos offers two options:
- Standard Installation – $99 one-time charge
Lumos will employ our professional technicians to install the equipment, pull cables to your unit, and commence service. Appointments take 2-4 hours.
- There are no monthly fees; however, for professional installation, you will have to pay $199 for this service once.
For the installation, a hired team of professionals will tidily pull cables inside the house, place hardware in the desired area, check connections and arrange WiFi/smart home gadgets. Takes 4-6 hours.
Business installations begin at $99 but might be higher depending on how you get fiber lines to your business location.
Lumos Fiber services do not attract any activation fees for the customer, only installation costs apply.
Taxes, Fees, and Other Charges
In addition to the monthly internet connection fee, you will be charged several taxes, government fees, and surcharges which range from 10-20% of the total cost of Lumos. These can include:
- Local/State Sales Tax
- Federal Universal Service fee
- The State Broadband Fund Fee
- E911 Service Fee
- Franchise Fees
The exact fees differ depending on your city and state of residence. Make sure that they are included in your total estimated monthly cost.
Lumos Fiber also charges various one-time fees for new customer setup and equipment changes after activation:
- Change Fee – $15 per change in the service order
- Late Fee – A maximum of $10 is charged for bills that are unpaid or due in the following month.
- Early Termination Fee – This fee can go up to $200 if the subscriber cancels his subscription before the end of the first 12 months.
- Unreturned Equipment Fee – Up to $210 for unreturned gateway, mesh units
Your actual costs will vary greatly depending on which Lumos Fiber plan you select, which features you want, and how your equipment is set up. However, with tiered speed ranges of 50 Mbps, 100 Mbps, 250 Mbps, 500 Mbps, and 1 Gbps, and with no data limit, it offers the fastest fiber optic internet connection for most neighborhoods in the eastern region of the US.
Call (855) 599-0444 to get a new Lumos connection now!
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