Pairing your Cox remote with your TV and other devices is an essential step to fully enjoy the convenience and functionality of your Cox Contour service. Whether you're setting up a new system or simply replacing your remote, this guide will walk you through the step-by-step process to ensure everything is working perfectly. Here's a detailed guide on how to pair your Cox remote with your TV and other devices.

Understanding Cox Remotes

Before diving into the pairing process, it's important to know that Cox offers different models of remotes, including the Cox Contour remote, the Cox Mini Box remote, and older models like the Cox URC8820. The process might slightly differ depending on the model, but the general approach is similar across all devices. Let's break down the steps.

Identify Your Cox Remote Model

The first step in pairing your Cox remote is to determine which model you have. Here are the most common types of Cox remotes:

• Contour Remote (XR11 or XR15): These are the latest models, equipped with voice control and backlit buttons. They are designed to work with the Cox Contour system.
• Mini Box Remote: Smaller and more basic than the Contour remote, this is used with Cox’s mini boxes.
• URC8820 Remote: This is an older model with a more traditional layout, used with various Cox cable boxes.

Prepare Your Devices

Before you begin pairing, make sure that your TV and Cox receiver are both turned on and functioning properly. Ensure that you have fresh batteries in your remote to avoid any interruption during the pairing process.

Pairing the Contour Remote (XR11/XR15)

If you have the Cox Contour remote (XR11 or XR15), follow these steps to pair it with your TV:

1. Turn on your TV and Cox Contour Receiver: Ensure that both your TV and Cox Contour box are turned on. You should see the welcome screen on your TV.

2. Activate the Pairing Mode:

   • For XR11 Remote: Press and hold the Setup button on your remote until the LED light turns green.
   • For XR15 Remote: Press and hold both the A and D buttons together until the LED light turns green.

3. Enter the Pairing Code: After the LED turns green, press the code 9-8-1. The LED light will flash twice, indicating that the remote is ready to pair.

4. Pair the Remote: Point the remote at your TV and press the Mic button (XR11) or the Contour button (XR15). Follow the on-screen instructions to complete the pairing process.

5. Test the Pairing: Once the pairing is successful, try using the remote to control the TV's power, volume, and input settings. If everything works as expected, the pairing was successful.

Pairing the Cox Mini Box Remote

The Cox Mini Box remote is simpler and designed for basic functionality. Here’s how to pair it with your TV:

1. Turn on Your TV and Mini Box: Ensure that both your TV and Mini Box are powered on.

2. Activate the Pairing Mode: Press and hold the Setup button until the LED light turns green.

3. Enter the TV Code: Using the number pad on the remote, enter the code for your TV brand. Cox provides a list of TV codes for different brands in the user manual. If the code is correct, the LED light will flash twice.

4. Test the Remote: Try using the remote to control your TV's power, volume, and other functions. If it doesn’t work, repeat the steps with a different code for your TV brand.

Pairing the URC8820 Remote

If you're using the older URC8820 remote, follow these steps:

1. Turn on Your TV and Cox Receiver: Make sure both devices are powered on.

2. Activate the Setup Mode: Press and hold the Setup button until the LED light turns green.

3. Enter the TV Code: Use the number pad to enter the correct code for your TV brand. The LED light will blink twice if the code is accepted.

4. Test the Remote: Try controlling your TV with the remote. If it doesn’t work, repeat the process with a different code.

Using the Auto Search Method

If you're unable to find the correct TV code, Cox remotes come with an auto-search feature that allows you to scan for the right code. Here’s how to do it:

1. Turn on Your TV and Receiver: Ensure both devices are turned on.

2. Activate Setup Mode: Press and hold the Setup button until the LED light turns green.

3. Initiate Auto Search: Press 9-9-1, and the LED will blink twice. Then, press the Power button on the remote and point it at your TV.

4. Press CH+ until TV Turns Off: Continue pressing the CH+ button until your TV turns off. This indicates that the remote has found the correct code.

5. Lock the Code: Once the TV turns off, press the Setup button again to lock in the code. The LED will blink twice, confirming the code has been saved.

6. Test the Remote: Use the remote to control your TV’s functions. If it works, the auto-search was successful.

Troubleshooting Common Issues

If you're having trouble pairing your Cox remote, here are a few troubleshooting tips:

• Replace Batteries: Make sure the batteries in your remote are fresh. Weak batteries can prevent the remote from pairing correctly.
• Reset the Remote: If the remote isn’t responding, try resetting it by removing the batteries for a few minutes, then reinserting them and starting the pairing process again.
• Recheck TV Codes: Double-check that you are using the correct TV code for your specific brand and model. The list of TV codes can be found in the user manual or on Cox’s website.
• Distance and Obstacles: Ensure that you are pointing the remote directly at the TV or Cox receiver without any obstacles in between.
• Consult Cox Support: If all else fails, Cox customer support can provide further assistance, either over the phone or through an in-home service visit.

Final Thoughts

Pairing your Cox remote is a straightforward process that allows you to enjoy seamless control over your TV and Cox Contour system. Whether you're using the advanced Contour remote or a basic Mini Box remote, following the steps outlined in this guide should get you up and running in no time. By ensuring that your remote is properly paired, you’ll be able to take full advantage of the features and convenience offered by your Cox service.

Call (844) 340-5111 to get a new Cox connection now!

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