How to Set Up Cox Remote?

Posted on: 12 Aug 2024

Setting up your Cox remote is a straightforward process that can enhance your viewing experience by providing convenient control over your TV and other devices. Whether you’re a new Cox customer or upgrading your equipment, knowing how to pair and program your Cox remote is essential. In this guide, we'll take you through the entire process step by step, ensuring you get the most out of your remote.

Why Set Up Your Cox Remote?

Cox offers a range of remote controls that allow you to manage your Cox Contour TV service and other devices such as your TV, soundbar, and Blu-ray player. Setting up your Cox remote can:

Simplify device control: No more juggling multiple remotes for different devices.
Enhance convenience: Access your favorite shows, movies, and apps with ease.
Optimize your experience: Make the most of Cox's advanced features with quick access via your remote.

Types of Cox Remotes

Before diving into the setup process, it's essential to understand which Cox remote model you have. The two most common models are:

Contour Voice Remote: This remote includes voice command functionality, allowing you to search for shows, change channels, and more with voice commands.
XR11/XR15 Remote: These remotes also support voice commands and feature backlit keys, making them ideal for dimly lit environments.

The setup process for these remotes is relatively similar, but there may be slight variations depending on your TV model and the devices you want to control.

Step-by-Step Guide to Setting Up Your Cox Remote

Step 1: Insert Batteries into the Remote

Before you begin, make sure your remote has working batteries. If your remote came with your Cox installation package, it should include two AA batteries. Insert them into the back of the remote, ensuring the positive and negative ends align with the markings in the battery compartment.

Step 2: Turn on Your TV

Ensure that your TV is powered on. If you are setting up your Cox remote to control other devices, such as a soundbar or DVD player, ensure those devices are turned on as well.

Step 3: Identify Your Cox Remote Model

Look at your remote to determine whether it is the Contour Voice Remote, XR11, or XR15. Identifying your remote model will help you follow the specific instructions for programming it to your TV and other devices.

Step 4: Pairing Your Cox Remote with the Receiver

Contour Voice Remote (XR11/XR15):

Press and hold the Setup button on the remote until the LED light turns green.
Press the Cox Menu button (XR11) or the Contour button (XR15).
The LED should flash green twice, indicating the remote is in pairing mode.
Follow the on-screen instructions to complete the pairing process.

Non-Voice Remote:

Press and hold the Setup button until the LED turns red.
Press the Power button on the remote.
Follow the on-screen prompts to pair the remote with your receiver.

Step 5: Program the Remote to Control Your TV

Once your Cox remote is paired with the receiver, the next step is to program it to control your TV. The remote needs to be programmed to your specific TV brand to control functions like volume, power, and input switching.

Find Your TV Code: Visit the Cox Remote Code Lookup Tool and enter your TV brand. The tool will provide a list of codes associated with your TV.
Enter the TV Code:

Press and hold the Setup button on your remote until the LED turns green.
Enter the first code for your TV brand using the number buttons on the remote. The LED should flash twice, indicating the code was entered correctly.
Press the Power button to test if the code works. If your TV turns off, the code is correct. If not, try the next code from the list.

Step 6: Program the Remote to Control Other Devices (Optional)

If you have additional devices like a soundbar or Blu-ray player that you want to control with your Cox remote, you can program those as well.

Find the Device Code: Use the Cox Remote Code Lookup Tool mentioned earlier to find the code for your specific device.
Enter the Device Code:

Press and hold the Setup button on your remote until the LED turns green.
Enter the device code using the number buttons.
Test the remote to ensure it works with your device. If it doesn’t, try the next code on the list.

Step 7: Test Your Remote

Once you’ve paired and programmed your Cox remote, it’s essential to test it out to ensure everything is working correctly. Here are a few things to check:

Power: Press the Power button to turn your TV on and off.
Volume: Use the volume buttons to adjust the sound. Make sure the volume controls the correct device (e.g., TV or soundbar).
Input: Try switching the input source to make sure the remote can toggle between HDMI ports or other input settings.
Voice Commands (if applicable): If you have a Contour Voice Remote, press the Microphone button and try giving a command, such as “Find comedy movies” or “Tune to ESPN.”

Troubleshooting Tips

If your Cox remote isn’t working as expected, here are a few troubleshooting steps you can try:

Reprogram the Remote: If the remote isn’t controlling your devices correctly, try re-entering the TV or device code.
Check the Batteries: Weak or dead batteries can cause the remote to stop functioning. Replace them with new ones if necessary.
Reset the Remote: If you’re experiencing ongoing issues, you can reset the remote to its factory settings by holding the Setup button until the LED turns green, then pressing 9-8-1. The LED will blink twice, indicating the remote has been reset.

Conclusion

Setting up your Cox remote is an essential step in maximizing your TV viewing experience. By following this guide, you can easily pair and program your remote to control your TV, receiver, and other devices. Whether you’re using the Contour Voice Remote or a standard Cox remote, the process is simple and quick. Enjoy seamless control of your entertainment system with your fully set-up Cox remote.

Call (844) 340-5111 to get a new Cox connection now!

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