Cox Mobile is a cellular provider that uses the Verizon, AT&T, and T-Mobile networks across the United States. An MVNO is a telecommunications company that does not own the network infrastructure but purchases capacity at wholesale rates from various carriers and directly markets wireless phones and service plans to the public: Cox Mobile is an MVNO that has acquired the network access from these big carriers and is offering direct mobile phone service plans to the people.
However, is Cox Mobile a good option for wireless service providers in comparison with other available network services? Below, you will find an assessment of Cox Mobile’s strengths and weaknesses to assist you in determining if it is an appropriate choice for you.
Pros of Cox Mobile
- Runs on reliable networks: In that regard, Cox Mobile operates on Verizon’s, AT&T’s, and T-Mobile’s networks, while having coverage based on these major carriers. This means that you enjoy the benefits of fast 4G LTE, and a wide network, especially when going for the Verizon-based plans.
- Lower prices for unlimited data: Another benefit of using Cox Mobile is that its unlimited talk, text, and data plans are cheaper compared to those of Verizon, AT&T, or T-Mobile. For instance, it offers $45 for their unlimited plan.
- 5G access included: Currently, all the Cox Mobile plans allow the customers to use 5G on eligible devices at no additional cost. With the major carriers, there is 5G access only if you are willing to pay for the expensive unlimited plans more often than not.
- Free international calling: For the unlimited plans, free calling is allowed to landline phones in over 50 global locations, and mobile phones in over 35 global locations. That is a pretty unique aspect that is not offered by most of the competitors from the insurance plan.
- Multi-line discounts available: Cox Mobile also provides an option for adding lines with the pricing being cheaper when you take many lines. Two lines unlimited plan charges are $80 per month and four lines charges are $140 per month.
- Hotspot capability: The other option is to use your phone’s data for hotspot/tethering which allows the phone to share the internet with other devices. The hotspot speeds are capped at 5Mbps, which is enough for almost anything but streaming high-definition videos.
Cons of Cox Mobile
- Smaller regional carriers: They are mostly operating in the southeastern U.S. states due to which brand awareness is significantly lower than that of the enormous national wireless providers. Facilities and assistance are also comparatively lower than telecom majors.
- Mixed customer service reputation: Cox has a significant market share in terms of internet and television services, however, their wireless segment is relatively young. Customer service reviews mixed thus far versus alternatives.
- Fewer cell tower locations: Since MVNOs themselves do not own and manage the cell towers, the major carrier that you are affiliated with has its customers as a priority in areas of high usage or traffic.
- No contracts: The downside of not signing contracts with customers is that it may be easier to adjust the prices or terms in the future because customers are not bound to this business.
- No bundled pricing: Unlike most facilities-based carriers, you cannot get price concessions that cover Cox internet/TV services and mobile bundled together. On the wireless plans, they occupy a category of their own.
Is Cox Mobile all that you need?
Cox Mobile does well in the claim of making customers save some money as compared to the bigger carriers while enjoying the strong networks of Verizon, AT&T, and T-Mobile. Data lovers will find their unlimited plan cheaper by $10-30 than its rivals every month.
However, those who wish to buy the iPhone and get some additional features or services like HBO Max, long-term upgrades, or price lock-ins, might find it more convenient to turn to Verizon or AT&T directly. Balance your expectations for the cost, the required network coverage, and the available features when considering if Cox Mobile offers an attractive proposition for your wireless service.
Call (844) 340-5111 to get a new Cox connection now!
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