Is EarthLink an effective ISP?
EarthLink is an ISP that has been in business since 1994 and offers its customers a wide range of services. and it provides internet services, telephone services, as well as television services to customers in their homes and business entities within the United States of America. However, is EarthLink a good choice in terms of selecting an internet service provider? Now, it’s time to consider some of the main benefits and drawbacks of choosing EarthLink for your home or business.
EarthLink Pros
- Available nationwide: EarthLink provides internet connection in many areas within the United States. Therefore no matter the area you reside be it in a large city or a small, rural town, chances are high that you will be able to access EarthLink.
- No data caps: On the issue of data, EarthLink does not limit its customers in this aspect or charge them extra fees even when they subscribe to a particular internet plan. It also makes it great for households that rely on streaming or downloading.
- Email accounts included: Every one of the EarthLink plans includes 10 full-featured, PC-friendly mailboxes with 1 GB of storage each. Some of the reasons one may find it useful to have multiple accounts include when using the account to organize emails and differentiate between work and personal ones.
- No contracts: When one is subscribing to a service with EarthLink, the company does not compel him or her to sign a lengthy contract. Everything about their plans is flexible; you are not tied to the service for one or two years as is the case with other providers. There are no early termination fees, which means you can cancel your subscription at any time.
- 24/7 customer support: Customer relations: EarthLink offers round-the-clock phone support and can be useful if you have problems with your connection or service. In most cases, the time spent waiting is relatively low.
- Six-month money-back guarantee: If for any reason at all you are not fully satisfied with EarthLink’s services within the first six months of the subscription, you will get a full refund for your subscription fees. This makes it easy to get out of service risk-free.
EarthLink Cons
- Slow speeds: Currently, EarthLink has a maximum speed of only 25 Mbps in most areas. This is adequate for using the internet for browsing and streaming, but gaming may be affected. Other ISPs have continued to provide 100 Mbps or even 1 Gbps.
- No TV service: Although EarthLink does have a home phone service, they do not offer their television service to customers. To get TV channels, it means that you would have to subscribe to a third-party service such as YouTube TV or Sling.
- Mixed customer service reviews: Although their plans are accompanied by 24/7 support, the company has received several complaints regarding poor or unhelpful customer service in the last few years.
- The website can be confusing: A few customers have complained that the website layout of EarthLink makes it cumbersome to search for some information and the signup process complicated.
- Lacks some modern perks: When it comes to bells & whistles, you won’t find many of those associated with EarthLink plans. There is no free streaming subscription as some competitors have, smart home integration, or top-tier security services.
So is EarthLink Worth It?
All in all, whether or not EarthLink is a good ISP option largely depends on what internet speed is available in your area and how much you value such things as no data caps or contracts.
For users who only require a dependable broadband connection for daily usage such as email, browsing, streaming, and occasional working from home, then EarthLink is relatively affordable with added benefits such as a money-back guarantee of up to six months.
Nonetheless, for those interested in getting the absolute best internet speeds for applications such as 4K streaming, smart home devices, and online gaming, alternatives such as Xfinity, Spectrum, Verizon FiOS, or local service providers may be more suitable.
In conclusion, EarthLink can be a provider for some people by providing simple, no-contract internet at reasonable fees with no data limit. While some may be comfortable with their current ISP’s speed and capabilities, other users may be better off finding another ISP that offers better speed or newer features. Depending on your usage needs, what you are willing to spend, and what is available to you in your locality, you can either settle for EarthLink or look for another provider.
Call (866) 240-0701 to get a new Earthlink connection now!
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