Spectrum is amongst the biggest internet service providers in the United States with operated networks in 41 states with a total of more than 32 million subscribers. Spectrum provides fast internet connection, with stable connections and these services are available in most areas hence making it popular among many households. But is Spectrum the provider that you need? Here are some of the factors to bear in mind when determining the suitability of Spectrum Internet for your company or household.
Speeds and Connection Reliability
Spectrum Internet Plan internet services for as low as $44.99/month with download speeds starting from 100Mbps to 940Mbps depending on the service area and chosen package. These speeds are adequate to cater for most activities a typical home uses the internet for, including streaming HD videos, online gaming, video conferencing etc. Yes the provider employs DOCSIS 3.1 cable connection technology and in some areas provides fiber connection with internet speeds of up to 1Gig.
In the analyses of independent tests and reports, Spectrum delivers the promised speeds although it is a well-known fact that the internet speed tends to degrade during the hours of the day when the internet usage is the highest, particularly in the evening. Mobility and availability of connections are also quite dependable on Spectrum’s network. All this makes Spectrum one of the best-performing ISPs in terms of speed and reliability standards that define everyday internet usage.
Availability and Coverage Area
Spectrum has very strong networks with an outreach of more than 102 million homes and commercial spaces in the 41 states within its operation. Availability is also high, especially in the urban and suburban areas. Today, most of the rural areas also have internet connection through spectrum internet for example.
You need not worry about your area being serviceable or not because you can always check Spectrum’s online address search tool to verify it yourself. However, the service from Spectrum is lacking in some small towns or other remote rural areas as of now. There could be satellite internet or fixed wireless in some of those. However, Spectrum’s goal has been on offering service – thus new regions could continue to receive coverage.
Bundling Options and Value
Indeed, Spectrum encourages bundled subscriptions whereby you can earn a better subscription price when you choose to subscribe to several services such as TV, home telephone, and internet. It can also lead to Spectrum being cheaper in the overall as a one-stop service provider for all your home needs. It is also often possible to agree about the first-year promotional rates if you bundle.
Spectrum internet-only plans notwithstanding, a large number of them are fairly priced as is evident from independent comparisons. However, the best rates you are always going to find is when you stack up your services on the high-speed, reliable Spectrum network. One should also begin evaluating different options to determine where the best value pricing for a household can be found.
Customer Service Reputation
Historically, the customer service of spectrum has also not been very successful and has received both positive and negative feedbacks. However, one of the provider’s most significant expenditures in recent years has been to enhance support. Businesses have since expanded their US-based service agents and call centers as well as self-help options available through the Internet. Satisfaction appears to be moving up increasingly and seems to be inching up the slope.
Still, the firm is behind some of its competitors regarding the service reputation metrics. Some of the key factors that should be considered are the provider’s complaints, response rate, and other service statistics in your region. Overall, customers tend to be happy with the product – but some do face difficulties when it comes to support. So customer service remains one of the relatively weaker factors to consider.
Are You Considering Spectrum Internet Service For Your Home?
Spectrum can be a great option for many families to get an internet provider due to the relatively fast connection, high availability, and gradually growing customer support. Another advantage of Spectrum is that contract pricing for services makes the company’s bundling offer affordable for obtaining several services.
Nevertheless, it is always worthy to make a side-by-side comparison between spectrum and other high speed internet providers offering services in your locality. There are cases where cable competitors like or regional fiber-fixed wireless providers like Xfinity can sometimes even overtell Spectrum. By comparing all options it is easy to determine not only the internet services with the highest throughput but also those that are the most cost effective on the whole. However, the availability of fiber is increasing with time and Spectrum is continuously implementing positive changes in their network and in the way they handle customers, which makes Spectrum one of the most competitive providers to this date, which is why more than 32 million people trust Spectrum for all their connection needs.
Call (844) 533-0888 to get a new Spectrum connection now!
Read More:
How Much Is Spectrum Internet?
How To Cancel Spectrum Internet?
Is Spectrum Throttling My Internet?
What Is Up Spectrum Raising Internet?
