Mediacom broadband cable internet is among the leading broadband cable internet service providers situated in the Midwest and the Southeast regions of the United States. In the year 2022, Mediacom will provide cable internet connection to more than 1.4 million homes in 22 states.
Mediacom offers cable internet that operates at very high speeds through a fiber-coaxial connection. The following are some of the benefits that make cable internet preferable for many households compared to DSL, fiber, or satellite internet. In this article, the author will look at what one can expect from Mediacom cable internet, the speeds, and the reliability that customers may enjoy if they opt for this company.
Speeds Offered
Some of the benefits that people can get from Mediacom cable internet include high-speed downloads and uploading. Mediacom offers the following internet speed tiers to residential customers: Mediacom offers the following internet speed tiers to residential customers:
- This can be 60 Megabits per second download and 5 Megabits per second upload.
- 100 Mbps download / 10 Mbps Upload
- 200/20 Mbit/s download/upload
- 500 Mbps downloading speed along with 50 Mbps uploading speed.
- 1 Gig (940 Mbps download / 50 Mbps upload)
The gigabit plan comes with internet speeds that are as fast as a fiber optic internet connection from Mediacom. And even if one looks at lower speed tiers such as its 60/5 Mbps tier, Mediacom offers more than most basic DSL options. This makes cable internet very attractive for those households that require faster speed for streaming, gaming, video calls, etc, but the fiber has not been rolled out to their region yet.
Reliability
However, it should be noted that, on top of providing high connection speeds, Mediacom also provides reliable connections. While cable internet used to be less reliable than fiber internet, improvements in both cable technology and infrastructure have significantly improved cable reliability over the past decade.
It is important for Mediacom to always have an eye on its network since it is always on; that is, it runs on a round-the-clock basis. Cable internet sends data through cable television wires, so it is not as affected by congestion as DSL or satellite internet during heavy usage. Customers can have reliable performance within the range of 5 to 10 percent of the package speeds offered by Mediacom, apart from occasional short disruptions.
Mediacom also provides a network availability guarantee of 99.99% in its service level agreement just like most fiber optic firms. In case Mediacom does not deliver this service availability guarantee, they can get a credit on their bill as stated below.
Bundling Options
Two other benefits of going with Mediacom for the internet include cost savings through package offers and versatility regarding contracts.
Mediacom offers several bundles that package internet with other services:
- Internet + TV: Double Play
- Triple Play (Internet plus Television plus Phone)
- Quad Play (Internet + TV + Phone + Mobile)
Combining several services can result in a saving of $5 – $20 per month from your total bill. However, you don’t lose any of the Mediacom internet speed and reliability when bundled with other services.
Like most providers, Mediacom also offers consumers the option of enrolling for a 12 or 24-month contract, but with a deeper discount or paying every month. Just remember that if you don’t sign up for the annual subscription, the monthly prices will be higher.
Availability
Mediacom operates mainly in secondary markets in the Midwest and Southeast regions of the United States. Because of the cable network, Mediacom is less accessible in some large metropolitan areas than other providers such as AT&T, Spectrum, CenturyLink, or Verizon Fios.
Some states with the highest penetration of Mediacom cable internet availability include:
- Iowa
- Minnesota
- Illinois
- Missouri
- Alabama
- Georgia
Go to the website of Mediacom and type your address to check if cable internet service for residential use is offered in your area. Availability of services depends on the coverage area of Mediacom’s hybrid fiber-coaxial network.
Although for a long time, cable internet was slower than fiber, thanks to DOCSIS 3.1 and now DOCSIS 4.0, cable internet speed is at par with fiber internet. If fiber is still not accessible in your area, then Mediacom cable is one of the best ways to access the internet in terms of speed and reliability.
Installing and Connecting
When you choose Mediacom cable internet, you can get a professional to install and connect your internet for you or order a do-it-yourself kit.
Professional installation scheduling may require up to 1-2 weeks after ordering service but helps ensure proper setup and connection within your home. If you do not mind setting up home internet on your own then you can opt for the modem equipment along with home internet self-installation kits to get the internet connected instantly.
When connected you can utilize Mediacom’s router customization application. Parental controls change, adjust wireless settings, or block devices with the app on your smartphone or tablet for easy control.
Mediacom Plans and Pricing
Thus, Mediacom cable internet is relatively affordable as compared to other providers. Keep reading for an overview of common pricing tiers and options: Keep reading for an overview of common pricing tiers and options:
- 60 Mbps cable internet: $49.99/month for 12 months, $89.99 per month without a contract.
- 100 Mbps cable internet: $59.99 per month – when signed for 12 months; $99.99 per month – month to month
- 200 Mbps cable internet: Starting at $69.99/mo for 12 months, $109.99/mo without contract.
- 500 Mbps cable internet: $89.99/month for 12 months, $139.99 per month without contract
- 1 Gig cable internet: $99.99/month for a year commitment, $149.99 per month with no contract.
Additional services such as phone, mobile, or bundles can bring yet more savings per month. And students, seniors, military, and low-income families may get Mediacom Connect2Compete service with deeply cut $9.99/mo internet (25/3 Mbps).
Make sure to include equipment costs, activation costs, installation fees, and termination fees if canceling a yearly plan. Also, check if there are any current promotions specific to Mediacom, or seasonal sales you could use to get a discount on your first month or even chop the sign-up fee.
Customer Support
In any case, if customers face some problems with their Internet connection from Mediacom, they can contact support service by phone, through the live chat on Mediacom’s website, or through their support forum. Some common resources include:
- Mediacom application for account-related issues, payments, notifications, or any other communication assistance.
- Internet encyclopedia with do-it-yourself problem-solving articles
- Online platform where Mediacom employees and customers offer their opinions.
Before seeking customer service support, verify your internet connection via an Ethernet cable, and power cycle devices, and ensure payment is current. Other related aspects such as account information and details of the issue at hand will also be relevant to ease support.
There is always compensation for the downtime that is beyond the stated percentage with pro-rated credits offered. Regarding more severe infrastructure problems, the Mediacom technicians generally arrive at the site within 24 hours from the set appointments.
Conclusion
Mediacom cable provides internet that is fast and reliable with the ability to deliver streams of HD video, smart homes, gaming, video calls, and many connected devices at once. Although fiber optic provides the highest speed, enhanced DOCSIS standards enable Mediacom to provide almost fiber optic speed.
If you are looking for an option other than slow DSL, unreliable satellite, or where fiber is not an option, then it is recommended to go for Mediacom. Other factors that make the customers opt for Mediacom for their home internet needs are bundled opportunities, competitive package pricing, and solid customer support.
Call (855) 213-0399 to get a new Mediacom connection now!
Read More:
Xtream Mediacom: The Ultimate Guide to Enhanced Streaming and Connectivity
Mediacom Internet: What You Need to Know Before Signing Up
Mediacom Internet Plans: Finding the Perfect Fit for Your Needs
Mediacom Internet Speed Test: How to Check and Improve Your Connection
Mediacom Internet Package: Choosing the Best Option for Your Home or Business
