Fidium Fiber Internet is one of the newest entrants into the home internet service provider market. With the advancement of fiber optic internet in the United States, we see newer brands like Fidium providing lightning-fast fiber broadband to homes and offices.
But who and what is Fidium and what service do they provide which is different from all the other internet providers? In this guide, you will learn all that you need to know regarding Fidium fiber internet.
What is Fidium?
Fidium Fiber is a broadband that offers its customers fast fiber optic-based internet connections. The company was established in 2019 and is operational in some regions of Virginia, Maryland, Pennsylvania, North Carolina, South Carolina, Georgia, Florida, Tennessee, and Washington D.C.
Fidium is a trade name of RiverStreet Networks, which is the real entity involved in the planning, construction, and management of the Fidium fiber infrastructure. Based in Wilkesboro, NC, RiverStreet Networks is headed by former telecommunications and fiber-optics executives with significant experience in developing and operating fiber networks throughout the country.
Fidium brand was thus developed to market the company’s 100% fiber optic network to the consumers, both residential and business in the served regions.
The process through which medium fiber internet operates is explained below:
Similar to other fiber internet service providers, Fidium offers internet service through a fiber optic cable link that connects their offices to the client’s homes or offices. This is different from cable internet where users connect through shared coaxial cables within a local network.
Relative to copper wire, fiber optic cables send signals through the use of light pulses rather than electricity. This enables high speeds, low latency, and more bandwidth than the regular cable or DSL internet service providers.
Some key advantages of fiber internet over other connection types:
- Up to 5Gbps download speed with minimal delay
- Not very susceptible to reduced velocities at certain traffic density periods
- It does not have the capability of signal strength loss over long distances
- Better connections that are not easily disrupted by environmental factors
Fidium lays fiber optic cables in the areas of operation, especially in the neighborhoods and business regions. One fiber strand can provide gigabit speeds to thousands of customers.
The fiber line gets terminated directly into a converter box which is fixed either inside or outside the home or business premises. This converter box turns the light signals into ethernet ports that can accommodate routers, computers, streaming devices, and others.
What Speeds Does Fidium Fiber Provide?
Another major benefit of Fidium fiber internet is that it provides customers with incredibly fast internet speeds of up to one gigabit. It can reach download and upload speeds as high as 5Gbps on some of the plans, which are among the fastest offered across the country.
As of 2023, Fidium offers tiered plans with the following speeds:
- 50Mbps at $49.99/month
- Up to 250 Mbps at 59.99 US dollars per month.
- 500 Mbps broadband connection at $69.99 per month
- 1 Gbps (1000 Mbps) at $79.99/month
- 5 Gbps at $399.99 per month
With these ultra-fast speeds, customers can stream on multiple devices in 4K HD, quickly upload large files to the cloud, video conference without any latency, and much more.
Fidium also provides an unlimited data plan with no throttling or data limit. This means you end up using as much data as you want every month without the internet speeds getting slowed after some usage is reached. It is also important to note that many cable ISPs still have data caps which can significantly restrict data usage.
In what countries and regions is Fidium Fiber provided?
Fidium is a relatively new fiber provider and thus, it has not been rolled out in all the regions as of now. However, the company is expanding its 100% fiber network at a very fast pace in the regions of the Eastern and Southern parts of the United States.
Here is a snapshot of today’s Fidium fiber availability coverage area as of the year 2023;
- The metropolitan area of Washington, D.C., which includes the District of Columbia, Maryland, and Virginia.
- Philadelphia and Lehigh Valley, PENNSYLVANIA
- Hampton Roads, Virginia, Front Royal, Winchester
- North Carolina (Wilkesboro/Boone, Lenoir/Hickory)
- South Carolina (Rock Hill, Fort Mill, Lancaster, York County)
- Georgia (Newnan, Peachtree City)
- Florida (Amelia Island, regions around Jacksonville)
- Tennessee (Kingsport area)
You should confirm the availability on Fidium’s website since they post the updated availability maps. They are constantly expanding the above list as construction on new fiber infrastructure progresses.
If Fidium fiber is not yet available in your location, there are other fiber internet service providers that you can opt for such as Verizon Fios, AT&T Fiber, and Google Fiber among others, which are offered by companies that have a broader coverage. It is, however, important to note that availability may differ significantly within regions within a state.
What is Fidium’s Pricing and Contract Policy?
When compared to other major cable ISPs, Fidium fiber is unique for its affordable prices that do not demand customers to sign contracts or long-term agreements. Many specifics of their pricing include:
- It is priced from $49.99 per month depending on the speeds offered which include 50 Mbps.
- Gigabit fiber pricing is as follows: $79.99/month
- There can be no payment plans and go on a month-to-month basis.
- Free standard installation
- Free from data limits and charges for using more data than the package allows
- There are no activation fees, and equipment costs are not charged.
- Connect with Flex Fuse TV streaming channel
Importantly, the service fee of Fidium does not contain hidden charges such as monthly equipment costs, and the first installation, which is $500, is free of charge. But you can cancel at any time and there are no early termination fees in contrast to most cable and fiber providers who make clients sign one to three-year contracts.
Fidium also has a self-service feature where customers can create their bundles. You can add-on options like:
- Managed WiFi starting at $12.49/month
- Unlimited data backup for the amount of $10 per month.
- Flexible hybrid OTT streaming TV service
- $15 fixed IP address
In conclusion, Fidium fiber is relatively cheap given the high speeds that are available and the ease with which one can change between plans.
Who and what is Flex Fuse Streaming TV Service?
The Flex Fuse TV is now bundled with the fiber internet plans of Fidium where clients can pay only at a single bill.
Flex Fuse TV is an integrated streaming TV service that operates through Fidium’s fiber-based infrastructure. It provides renowned channels for entertainment, news, sports, kids' shows, and others.
Some highlights of Flex Fuse streaming TV include:
- More than 190 channels are available
- Cloud DVR with storage of up to 50 hours
- Streaming support to other devices, such as tablets, phones, and connected TVs.
- Other additional add-on packages that are also available are the sports, movie, and premium packages.
- Whether it be the Weather app for local weather updates or the QuickView app for local news.
Flex Fuse plans to replicate a conventional cable TV package but with the content streamed through fiber internet exclusively. This will enable voucher additional features such as carrying your DVR recordings in your pocket. It comprises no rental equipment, no contract, no taxes, and no hidden charges.
Flex Fuse can also be availed as an addition to any Fidium internet plan or may also be combined in a single pack. It might be easier to pay for them in one bill with one company rather than having a separate internet and cable bill.
Is Fidium the Right ISP for You?
Fidium fiber offers some stand-out benefits that make it worth considering over cable internet and even other fiber providers in their coverage areas:
1. Download speeds of up to 5Gbps with no data caps whatsoever
2. Affordable with charges for additional services removed and no lock-in agreements
3. Gaining increased coverage due to the fiber network that is being laid at a very fast rate.
4. Additional Flex Fuse streaming TV service can be added to the internet.
5. The customer support is committed and situated in the United States of America.
The only major downside currently is that Fidium operates only in a limited number of locations in the Eastern U.S. However, if you reside within the Fidium coverage areas in Virginia, the Carolinas, Georgia, Florida, Pennsylvania, etc, you get a superb fiber internet service from them.
This means that as Fidium continues to roll out its 100% fiber optic network to more areas, it can disrupt the home internet market. It showcases the next-generation gigabit speeds with the versatility and cost that consumers expect. When available in your area, highly recommended to use them.
Call (844) 438-0231 to get a new Fidium connection now!
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