The study revealed that Orlando has some of the fastest connection speeds in the entire state of Florida. While there is a large list of providers, narrowing down the best solution that will suit your needs is still a difficult task. This article will pinpoint the leading internet service providers in Orlando and assist in deciphering who is the best among them.
Best Internet Provider In Orlando
Spectrum
Spectrum is an active Cable and internet service provider in Orlando with its services available all over the city. They mostly use cables that have already been laid down to conduct internet connection to homes and business premises.
Speeds and Pricing
The spectrum range of internet download speed can be between 100 Mbps to 940 Mbps depending on the plan selected. Their mid-tier package is $50 per month for the first year with the price going up to $75 per month when the first year is over. They also commenced a discount whereby, a customer can subscribe to internet service while subscribing to their television and voice services.
Reliability and Customer Service
Some of the customers have applauded the company while others have complained about inconsistency in service delivery and rude customer relations departments. Blackouts occur once in a while and are not very common. Customer service has many choices but when problems are on the table, one can still expect to wait for a long time. Their broadband internet offers speed as agreed and the speed is consistent even during a peak traffic period.
Xfinity
The second most popular brand that is accessible to virtually all the people in Orlando is Xfinity from Comcast. They avail internet connection via cable lines and fiber optics cables in their networks with a high speed.
Speeds and Pricing
The Xfinity Internet options include 50 Mbps up to 2000 Mbps. For the mid-tier plan, they offer 200 Mbps downloads at an average cost of about $50 one month. Combining with other products offered under the Xfinity umbrella could be particularly cheap. To add to this, there are always new customer offers and sale offers that one can come across.
Reliability and Customer Service
Xfinity therefore wants to ensure that it is offering internet services in such a way that it experiences a very small amount of downtime. When you do encounter problems, they offer the full gamut of customer support levels with an extended timeframe to help you get back online as soon as possible. It is a mixed bag on how customers feel about their customer service department, some have described it as being helpful, while others have complained of long hold periods and rote responses.
AT&T Internet
Internet Service in Orlando and many more areas can be found through the service provider called AT&T. It offers both the Digital Subscriber Line (DSL) via the phone line plus the fiber optic connections for improved connection.
Speeds and Pricing
For the DSL internet package, AT&T has a maximum speed of 100Mbps for the monthly plan, while their fiber internet package has a speed of up to 1Gig. Even their basic fiber plan is offered at a starting price of around $60 per month. AT&T offers constant special offers for new customers which include installment offers, installation fee discounts, Visa gift cards, and other offers.
Reliability and Customer Service
AT&T fiber is a very useful technology since it maintains speed even at peak usage periods of the day. This slower connection speed though can be unreliable based on the area where you reside. Customer service feedback has both positive and negative comments with some customers stating that they received assistance from polite and knowledgeable employees while others are unhappy with outsourcing call centers and phony support.
Hotwire
Hotwire Communications is one of the telecommunication companies located in Orlando and provides fiber optic internet. Relative to the other major providers they are not as available as they are fast and provide reliable service where they can be.
Speeds and Pricing
Hotwire markets the internet plan that offers equal download and upload speeds of up to 1 Gig. Their mid-tier package offers 500 Mbps at a slightly higher price, around $50 per month. Additional discounts are added on phones, TV, or going for the next higher class of business.
Reliability and Customer Service
Hotwire also garners much acclaim from its clients in terms of internet connectivity and representatives. Their local operation and network infrastructure enable them to assure the users that the service they will be providing only has 0.01% downtime. They are also based in Florida for their customer service which has enabled them to effectively address any concerns.
In this case, the focus will be on presenting a comparison of the top contenders.
Examining the key factors side-by-side can help determine which Orlando internet provider meets your household or business needs:
Category Spectrum Xfinity AT&T Hotwire
Availability 8 8 7 6
Max Speeds 940 Mbps 2000 Mbps 1000 Mbps 1000 Mbps
Reliability 4 4 3 4
Customer Service 2 2 2 5
Value Best Good Average Good
Internet Service Provider – How to Choose the Best Internet in Orlando
Orlando has a vast field of opportunities when it comes to the decision on which internet provider is going to be the best. Spectrum and Xfinity rely on extensive cable coverage, while AT&T utilizes DSL and fiber-optic services. Hotwire fiber is scarce but efficient and speed at the same time offered where in existence.
Both of these providers can be a good fit depending on the speed that they offer and whether or not you need/want any of the other services that accompany the internet plan. Generally speaking, new customers should enquire about new sign-up offers before they embark on subscribing. Since the greatest connectivity is the primary aim of internet services, then doing a little research on the various internet service providers will help get the best.
Ready to experience fast, reliable internet? Call us now at (855) 210-8090 to find the best internet service providers near you. Don't miss out on incredible speeds and exceptional service—contact us today!
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