Internet connection has indeed turned into one of the primary utilities in homes with PCs throughout the region. When attending to the task of choosing an ISP it can be quite daunting to know which one will suit your tastes best. Two leading providers in most areas are Xfinity from Comcast and Ziply Fiber. But which one provides better service and value for the product? In this guide, we compare Xfinity vs Ziply Fiber and provide you with enough information for you to make the right choice.
Service scope and Service zones
The first criterion to consider when choosing an internet provider is whether the provider provides their service at all in your region.
Xfinity utilizes cables to connect homes and organizations to the internet. Xfinity is a telecommunications company that boasts of a large coverage, something that has made it the largest cable network in the nation serving 40 states. However, I found out that there could be some rural places that Xfinity internet service does not cover.
Ziply Fiber is one of the relatively fresh fiber optics internet providers as it was established in 2020. Based in Kirkland, Washington, Ziply now serves more than 730000 customers within Idaho, Oregon, Washington as well as Montana. Those residing in the other states will not be privileged to transact with Ziply. Currently, within its service areas, availability varies depending on whether fiber lines have been running through the neighborhood yet.
So, overall, Xfinity is available more broadly throughout the United States, but Ziply has reasonable regional fiber service in the Northwest, which is being extended.
Connection Reliability
Now, regarding dependability when it comes to Internet connectivity, let me again state fibers have a wide advantage over actual cable Internet services. Fiber mainly uses glass cables to carry electrical currents in the form of light signals, which offers blindingly high speeds with extremely low lag time. This results in a highly dependable and responsive service that can easily handle many streaming devices without pause.
Unlike cable internet which uses shared coaxial cables designed for TV subscription. Latency worsens when many neighbors plug their devices into the shared network as the activity level rises. Some hitch at times, like connection reliability, is however evident in cable internet.
For that reason, one would expect more reliable service and fewer interruptions from Ziply Fiber as its data lines are dedicated fiber lines into homes.
Internet Speeds
Both Xfinity and Ziply opened several tiers of internet speeds available for subscription at different monthly charges.
Business Xfinity internet options are classified from basic speeds of 25 Mbps to 2000 Mbps Gigabit speeds. Consumers always purchase lower tiers such as the 200 or 400 Mbps because, as the speeds are increased, the prices also rise considerably.
As a new alternative 100% fiber optic provider, Ziply Fiber provides high download and upload speeds with each plan. They also have an internet connection that can go as low as 100 Mbps for an inexpensive price. The top speeds go as far as 5 Gbps – that is more than two times faster than what is offered in Xfinity’s best plan.
When comparing the Internet speeds for the price, Ziply Fiber wins here providing brighter connections that truly take advantage of the fiber rather than being hampered by cable interconnect. The variation is more significant as the speeds increase to the higher tiers.
Data Caps
Almost all the major cable ISPs have rather stringent quotas on how much Internet one can use before being charged extra. However, with these early offers, dollars can add up with heavy use.
As of now, Xfinity has implemented a data cap that ranges from 1.2 terabytes for all its home internet plans. You can open the limit for additional fees or be charged $10-30 for each next 50 GB used in your plan. In either case, you always pay extra if you are using a lot of data…
And, to this note, Ziply Fiber does not restrict any data usage that may be needed at all in any given month. It is good for customers because they can use as much data as required without putting emphasis on possible overused fees. For people who have dumped cable for online streaming especially HD content, or homes with gamers and many Internet-connected devices, the lack of data caps is a very desirable feature.
If you want to steer clear of data cap problems, then Ziply Fiber has to be your go-to provider.
Bundled Services
Purchasing more than one service from one provider is usually cheaper than getting the individual services they come with.
With people having to cut costs as they are laid off from work, one finds that Xfinity which is one of the biggest cable TV providers will give bundle services in internet and TV, home phone, and even mobile. For instance, you could purchase a combination of television, internet, and phone and you be able to save $20-30 on a per month basis. It is important to review the add-ons like equipment, high-definition channels, digital video recorder services, and set-top box charges and pricing can escalate.
Previously, they could only choose between two plans: $50 and $80, without bundles since Ziply Fiber only offers internet service. Still, Ziply occasionally offers its internet plan with additional premium streaming services included for no additional money. For example, they included twelve months of YouTube TV with internet plans.
If you enjoy having a one-stop service that will provide you with cable, telephone, and even home Internet service with a single invoice, then Xfinity bundles are attractive. However, such deals on streaming services can balance out some amount of these savings.
Customer Service Reputation
This may be usually important to look at what current customers are saying before joining an ISP. Actually, poor customer service is a great villain that keeps around affecting the overall users’ experience.
There are some complaints concerning the fact that, when customers call with problems, they often wait for quite a long time and there are some very unsatisfied customers in total. But they have great features for your convenience, such as account management via an application, testing the speed, and contacting support.
Some of the pros of doing business with Ziply Fiber include short wait times as well as more attentive care if and when you have issues. Most support is located in the Northwest also. Anyway, the customer portal website and app choices are rather satisfactory.
Most compare Ziply as the victor when it comes to service delivery against Xfinity’s more extensive mechanization system. However, its account tools help in fixing issues without necessarily involving service providers such as Xfinity.
The Bottom Line
If we compare Xfinity and Ziply Fiber Internet directly, Ziply stands out as the high-quality one for most consumers. With better fiber connection, faster speeds with no data limit, and good customer satisfaction; Ziply provides a far much better user experience.
Of course, when it comes to broader coverage, we have to give the round to Xfinity when it comes to pricing for basic services and opportunities to bundle services together. Xfinity is good for those on a low budget and who do not consume much data on the internet. But most moderate to high-intensity users are better off paying more for Ziply’s premium fiber service.
Thus, if the two players intersect in a certain geographic area and you are ready to pay the most for the Internet service speed, sturdiness, and data usage without any restrictions, Ziply Fiber is a better ISP than Xfinity. While Xfinity has greater coverage across the country, the internet service it provides cannot match the modern fiber connections that Ziply offers.
Call (855) 210-8090 to get a new internet connection now!
