Observing the orange blinking light on your Cox router can be discouraging and worrisome. An orange blinking light is usually a sign that there is a problem that requires fixing. Here is how to interpret the orange blinking light on the Cox router and ways to solve some of these issues.
Do You Know What Orange Blinking Light Represents?
An orange blinking light on a Cox router usually signals one of the following issues:
- Internet Connection Problem – If the broadband or internet light is orange, then this is a clear indication that the router is not connecting to the internet with the Cox network. This could be caused by signal or hardware complications of some sort.
- Cox Router Lights Patterns – Blinking orange occurs when the firmware update is being carried out on some router models from Cox. Never switch off the router or restart it when there is a firmware update in progress. Let the update finish.
- Router Reset – This light is likely to be orange when the router is being reset. Avoid pressing any buttons and allow it to reset for the next few minutes.
- Downstream/Upstream Problem – There are problems with the downstream and upstream channels that lead to a blinking or solid orange light. Downstream are the signals that enter your home network and upstream are the signals that go out to the internet from your devices.
If you are still in doubt, try and consider the following common problems with the Cox router blinking orange light below.
Possible Causes for Orange Blink & Solutions
Here are some common reasons you may see a blinking orange light on your Cox router:
1. Outdated Firmware
Cox updates routers remotely by sending firmware that assists their performance and security. In case the router firmware is extremely outdated, your internet connection may be disrupted, which leads to the orange blinking light.
To update router firmware, unplug your router and modem for one minute. After reconnecting, enable 15 to 30 minutes for any firmware update to take effect. This usually clears up any firmware-related blinking Orange Lights or a firmware upgrade on the interface.
2. Power Outage
A brownout or a power surge that was experienced in your area recently may lead to a situation where a Cox router blinks orange or magenta. Disconnect both the router and the cable modem for 30 seconds during power cycling after an outage to ensure that they are reset.
Let the modem operate for 10 minutes before reconnecting your router to ensure that the modem’s lights are not blinking and you do not experience connection issues.
3. Loose Cable Connections
Damaged cables that connect your router, modem, laptop, or other devices may also interfere with the internet signals. This results in the router displaying a connection problem through an orange blinking light.
Check all connected cables to see if they are well connected at the two ends. Safely connecting all cables usually resolves problems that cause blinking on the router lights.
4. Weak Signal
Blinking orange lights on the cable modem also occurs if there is a weak downstream or upstream signal between the modem and the internet service provider. This is usually caused by loose coaxial cables or signal interferences that cause the cable to be disconnected.
First, make sure that all the coaxial cables that connect your devices have good connections and are securely fastened. Second, consider plugging your devices into a different coaxial cable socket to see whether the problem is related to interference. If readjusting your equipment does not solve your connection issue, call Cox.
5. Faulty Hardware
If the above solutions do not work, then it is very probable that your Cox router is blinking orange due to hardware issues. Routers and modems fail because of power surges, electrical problems, or simply because they have aged over time.
If you are still experiencing the blinking orange light and have gone through all of the listed steps, call Cox support and ask for replacement equipment. Give the make and model specifics to obtain suitable router and modem replacements.
When do I need to contact Cox?
Unless you are confident with network configurations, if you have tried diagnosing the router and modem connections, cables, power, and hardware and still the light is blinking orange persistently then it is time to seek help from an expert. You can reach Cox technical support through live chat in your Cox.com account or through a call for service.
You should be ready to give information about your network settings, your router's model number, the duration of time the connection has been problematic, and any measures you have already taken towards solving the problem. This enables Cox teams to develop a problem-solving approach and to send technicians to undertake router swaps or fix problems physically wherever needed.
Even though an orange blinking router light may look worrisome, logical checking of the connections and wires will help solve many fundamental problems. However, for continuous issues, the Cox experts are capable of remotely assessing equipment challenges and showing signs of replacement if you alert them as soon as complications occur.
Call (844) 340-5111 to get a new Cox connection now!
Read More:
How to Reset Cox Panoramic Modem?
Is Cox Internet Available in My Area?
What Network Does Cox Mobile Use?
Where is The Setup Button on Cox Remote?
