Earthlink Customer Service Number
Welcome to the Earthlink customer service center. You may contact our US-based call center any time of the day, any day of the week for concerns regarding Internet, phone, and cable TV services. If you have questions about getting started with your Earthlink service, resolving any connectivity problems, reading your bill, or any other topic at all, our warm and helpful customer service representatives are available by telephone.
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Customer Support
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EarthLink Customer Service Bill Pay
1. Pay Online
Convenience is what makes the easy ways of pay for this service through one’s online account. The mollification process is this simple – you only have to sign in, navigate to the billing tab, and make one-off or recurring payments with credit/debit cards or bank accounts.
2. Pay by Phone
You can pay over the phone using a credit/debit card or a bank account; call the toll-free number 1-800-EARTHLINK (1-800-327-8465). All you need is your account details handy.
3. Pay by Mail
Send a check or money order payable to EarthLink to P.O. Box 2990, Omaha, NE 68103-2990. As long as you write your account number on the check, everything should be fine. It will take 5-7 days of posting to the account.
4. Pay at Retailers
Go to CVS, Walmart, 7-Eleven or Kroger check out and pay cash or with a debit card, and bring your bill payment stub with you. Fees may apply.
5. AutoPay
One can make the payment method a bit more convenient by having it go through the members’ bank account or credit card through autopay.
How do you troubleshoot EarthLink internet issues?
1 – RESETTING Your Modem and/or Router. Switch them off fully, count to thirty then switch them on again. This reestablishes the connection and helps solve most connectivity-related issues.
2 - Check all connections. Check that the Ethernet cables are well snapped in place or that some of the pins are not kinked. Also, check that WiFi devices have a normal signal near the router. Interference includes improper connection or bad connections of the cables.
3 – Run a speed test. Secondly, head over to the website speedtest.net and take a test to see if you are receiving the internet speed that you are being charged for with the plan. If the speeds are slow, there is a problem.
4 – Always contact EarthLink support. For further issues, you should either call, chat, or email EarthLink support. Be prepared also to give your account details and descriptions of the problems. Instead, tech support can work further on the issue or pass it to another level.
5—There can be various service outages that must be checked. Information about any service disruptions is usually available on the EarthLink website or their social media accounts. Disconnection could be short-lived if it is occasioned by an outage that disrupts the network.
6 – Connect another device. This means that if a particular computer or phone has internet issues while others do not, then it could be a device issue, not a network issue.
