Contact Xfinity Customer Service

Get Complete Xfinity Solution

Contact Xfinity Customer Service Number

At Xfinity, customer service is always at your fingertips. You can easily get in touch to obtain help with any of our services — anytime day or night! Whether it's a quick phone call, an online conversation, or visiting one of our store locations - we are here for you 24/7 and ready to assist.

Additional Xfinity customer service numbers

Xfinity bill pay

(844) 339-9555


Pay your Xfinity bill by phone 24/7.

Xfinity Mobile

(844) 339-9555

Get up-to-date about Xfinity Mobile with a specialist! Speak to an expert and get access to your account today.

Xfinity business customer service

(844) 339-9555

If you're a business looking for solutions, we invite you to get in touch. Existing customers can connect with us and new clients are welcome — call today!


Ready to order Xfinity services?

Unlock amazing savings and get your connected with the Xfinity bundle deals tailored to you.

How to pay your Xfinity bill?

pay your Xfinity bill

  • Call Xfinity customer service at (800) 934-6489 to pay your bill by phone.
  • Visit www.xfinity.com to make an Xfinity bill payment online.
  • Download the Xfinity My Account app to make an Xfinity bill payment.
  • Visit an Xfinity location using the Xfinity store locator to pay your Xfinity bill in person.
  • Save time and money with Xfinity's automatic bill pay! By enrolling, you can have your bills automatically drafted from the bank account of your choice - plus get discounts on future monthly charges.

Xfinity troubleshooting and quick help guides

Make the most of your time and get back on track faster by using Xfinity self-service to quickly troubleshoot service issues whenever you need it. Plus, if additional support is needed, our customer care team stands ready 24/7 with personalized assistance. 

Resetting your Xfinity password

Resetting your Xfinity password is a breeze! With their handy Reset tool, the My Account page, and even in the App - you're just a click away from changing it up. 

Secure your Xfinity access with a password that's 8 characters or more, including both letters and numbers (or special symbols). Want to make sure you're extra safe? Be mindful not to use any spaces, parts of your name - or even part of your Xfinity ID. 

  1. Resetting your Xfinity password is as easy as navigating to xfinity.com/password, entering your Xfinity ID, and selecting the reset option. Don't remember what it was? Not to worry! It's usually linked with either one of your email addresses or mobile phone numbers.

  2. Xfinity makes it simple to update your password. Just sign in, head over to the Users tab, and hit Edit - then you can make sure all of your info is kept safe! 
  1. If you want to update your password on the Xfinity My Account app, signing in on a mobile device is all it takes! Head over to "Account Information" and click “Change Password” for an easy security upgrade. 

Troubleshooting your Xfinity internet connection

Having trouble connecting your Xfinity connection? There are a few simple steps to diagnose and rule out common issues. Make sure you're up and running in no time! 

  1. Have you been experiencing an internet outage? Head to the Xfinity status center and find out if your area has seen any issues. You'll also be able to get estimated times for when service will be restored so that you're back online in no time!

  2. Give your technology a fresh start! Power down your computer and unplug the gateway router for 15-20 seconds before plugging it back in. Then turn on that PC to get reset and running again.

  3. Ensure your cables, connectors, and outlets are in top condition by inspecting them for any damage or disconnection. 

Manage your Xfinity data usage

Does Xfinity have the internet at home? Get ready for serious streaming power! Most residential customers enjoy a virtually unlimited data limit of 1.2 TB – enough to watch 21 hours per day, every day of the month! And if you're curious about your actual usage stats or wondering what else that terabyte can do, head on over and check it out now.

Contact Xfinity customer service online

Ask Xfinity customer service chat 24/7

  • Need help sorting out a technical issue or have an account-related query? Find quick, tailored solutions to your questions without any hassle!
  • Make sure you are in sync with your TV by pairing your remote!
  • Is your Xfinity home phone failing to make those all-important connections?

    Visit the Help Center

  • Need help with your Xfinity help center? The Help Center has you covered. Outages, troubleshooting tips, and more are just a few clicks away – plus find the nearest store for signal support!

Troubleshoot in the Xfinity forums

Explore the Xfinity forums, where you can connect with other customers and find answers to your technical questions. With a simple keyword search in the bar provided, access helpful advice from users who have experienced similar issues - giving you an instant solution!

Contact accessibility support

Uncover a world of accessibility with closed captioning, voice guidance, and other user-friendly features designed to support people with disabilities. Explore the realm of inclusion today!

Xfinity social media links

Need details on the latest Xfinity promos and deals? Follow them on social media for exclusive insights you won't find anywhere else! 

Facebook

 Twitter

Connect with other Xfinity customers on Reddit

Looking for advice or Reddit technical support? This subreddit is the place to get your questions answered! With a community of experts ready and waiting, you can find the guidance you need.

FAQ

How can I contact Xfinity customer service?

You can contact Xfinity customer service by calling their dedicated helpline, which is available 24/7. The phone number is [insert Xfinity customer service phone number].

What information should I have ready when calling Xfinity customer service?

It's helpful to have your account number, billing information, and any relevant details about the issue you're facing. This will expedite the process and help the customer service representative assist you more efficiently.

Can I contact Xfinity customer service online?

Yes, Xfinity offers online support through their website. You can chat with a representative or find solutions to common issues on their support page.

How do I troubleshoot common issues before contacting customer service?

Xfinity provides self-help resources on their website, including troubleshooting guides and FAQs. You may want to check these resources first to see if you can resolve the issue on your own.

What do I do if I experience an outage with my Xfinity services?

If you're experiencing a service outage, you can check the Xfinity status page for real-time updates. If the issue persists, contacting customer service will help you get more information and assistance.