At Xfinity, customer service is always at your fingertips. You can easily get in touch to obtain help with any of our services — anytime day or night! Whether it's a quick phone call, an online conversation, or visiting one of our store locations - we are here for you 24/7 and ready to assist.
Xfinity Mobile
Get up-to-date about Xfinity Mobile with a specialist! Speak to an expert and get access to your account today.
Xfinity business customer service
If you're a business looking for solutions, we invite you to get in touch. Existing customers can connect with us and new clients are welcome — call today!
Ready to order Xfinity services?
Unlock amazing savings and get your connected with the Xfinity bundle deals tailored to you.
Make the most of your time and get back on track faster by using Xfinity self-service to quickly troubleshoot service issues whenever you need it. Plus, if additional support is needed, our customer care team stands ready 24/7 with personalized assistance.
Resetting your Xfinity password
Resetting your Xfinity password is a breeze! With their handy Reset tool, the My Account page, and even in the App - you're just a click away from changing it up.
Secure your Xfinity access with a password that's 8 characters or more, including both letters and numbers (or special symbols). Want to make sure you're extra safe? Be mindful not to use any spaces, parts of your name - or even part of your Xfinity ID.
Troubleshooting your Xfinity internet connection
Having trouble connecting your Xfinity connection? There are a few simple steps to diagnose and rule out common issues. Make sure you're up and running in no time!
Manage your Xfinity data usage
Does Xfinity have the internet at home? Get ready for serious streaming power! Most residential customers enjoy a virtually unlimited data limit of 1.2 TB – enough to watch 21 hours per day, every day of the month! And if you're curious about your actual usage stats or wondering what else that terabyte can do, head on over and check it out now.
Ask Xfinity customer service chat 24/7
Visit the Help Center
Troubleshoot in the Xfinity forums
Explore the Xfinity forums, where you can connect with other customers and find answers to your technical questions. With a simple keyword search in the bar provided, access helpful advice from users who have experienced similar issues - giving you an instant solution!
Contact accessibility support
Uncover a world of accessibility with closed captioning, voice guidance, and other user-friendly features designed to support people with disabilities. Explore the realm of inclusion today!
Xfinity social media links
Need details on the latest Xfinity promos and deals? Follow them on social media for exclusive insights you won't find anywhere else!
Connect with other Xfinity customers on Reddit
Looking for advice or Reddit technical support? This subreddit is the place to get your questions answered! With a community of experts ready and waiting, you can find the guidance you need.
How can I contact Xfinity customer service?
You can contact Xfinity customer service by calling their dedicated helpline, which is available 24/7. The phone number is [insert Xfinity customer service phone number].
What information should I have ready when calling Xfinity customer service?
It's helpful to have your account number, billing information, and any relevant details about the issue you're facing. This will expedite the process and help the customer service representative assist you more efficiently.
Can I contact Xfinity customer service online?
Yes, Xfinity offers online support through their website. You can chat with a representative or find solutions to common issues on their support page.
How do I troubleshoot common issues before contacting customer service?
Xfinity provides self-help resources on their website, including troubleshooting guides and FAQs. You may want to check these resources first to see if you can resolve the issue on your own.
What do I do if I experience an outage with my Xfinity services?
If you're experiencing a service outage, you can check the Xfinity status page for real-time updates. If the issue persists, contacting customer service will help you get more information and assistance.